How can I manage users?

The user management feature allows you to add / delete users and change their roles on your platform account.

Adding users in your account

  • Go to User Management
  • Select the sub account the user should use.
  • Add the user using the button How can I manage users? | CM Help Center

Changing user roles in your account

Within the CM.com platform we have three different roles available. In general we can distinguish between the users in the following way:

Role Description
Owner Is allowed to do everything on every account
Admin Is allowed to do everything within specific accounts
User Is limited in application use to do mostly editorial tasks

Owners and Admins can change the roles in the User Management menu.

  • Go to User Management
  • Find the User you want to change the role for How can I manage users? | CM Help Center
  • Click the role dropdown menu and select the applicable role. How can I manage users? | CM Help Center

What is the difference between the roles?

Owner Admin User
Account Management
Manage Organization details ✔️
Read Invoices ✔️
Prepaid Payments ✔️
Install / Uninstall Apps ✔️ ✔️ ✔️
User Management
Add / Delete Users ✔️ ✔️
Change User to Editor / Admin ✔️ ✔️
Change User to Owner ✔️
Send App
Send SMS ✔️ ✔️ ✔️
Use Templates ✔️ ✔️ ✔️
Manage Template ✔️ ✔️ ✔️
Address book
Create / Edit / Delete Lists ✔️ ✔️ ✔️
Email Campaigns
Prepare Campaign ✔️ ✔️ ✔️
Send Campaign ✔️ ✔️
SMS Campaigns
Prepare Campaign ✔️ ✔️ ✔️
Send Campaign ✔️ ✔️
Last modified on :29/05/2018
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