How do I open a .CSV-file in Excel?
How to manage users (User Management)
Is it possible for 2 way SMS with your gateway?
What is restricted for SMS messages?
Can I change my personal details?
How can I add new users?
Is it possible to set my own sender name / sender id?
Is there a minimum top up required?
Is there an expiration date for my credit?
Can I choose the time that the SMS message will be sent?
What is the coverage of the network?
Is it possible to send concatenated SMS messages?
Can I create sub accounts myself?
How long will it take for the SMS to reach the receiver?
How long is an SMS valid before it gets status undeliverable?
What will happen after 100 seconds if the SMS is still not delivered?
Are the messages fully white labelled?
Can I send Arabic / Cyrillic / Greek characters?
How to get started
Why can I only send test messages?
How to logon to my CM dashboard?
How to send SMS Messages using the HTTPS API?
How to send SMS messages using SMPP connection?
Default SMPP connection parameters
How to enable replies to your messages?
How to send SMS Messages to a list in Microsoft Excel?
How to send sms messages using my email application
How to send SMS Messages using the web interface?
How to use templates?
How to use Status Reports?
How to add and manage contacts and groups in my address book?
Accounts and Payments
What happen when I get banned/suspended? Will I get a refund?
How do I control to ensure my company and yours have a long term relationship?
What happen when my account get banned due to client that sends spam?
When will my account get banned?
How to change the interface language
Can I test before purchase?
How can I pay?
I see different prices per operator for one single country, which price applies to me?
How do I enable two factor authentication?
Will I be notified of low balance?
I would like to become a reseller, will I get a fixed price?
Which VAT do I have to pay?
Are there more benefits of taking a postpaid account?
Will I still be charged for failed SMS?
How do I format international phone numbers?
How can I make sure that I always have enough credit on my account?
Netherlands, The +31
United Kingdom +44
Hong Kong +852
Czech Republic +420
United Arab Emirates +971
Why are my SMS messages not delivered?
What causes a delay in delivering SMS messages?
How long is a single SMS message body?
Why is there an opt-out function?
Can I test a campaign before sending it?
When I schedule my campaign, which timezone is selected by default?
How to start a campaign
Google analytics tracking
PHP SSL Connect error
Belgian laws and rules
What are the guidelines for billing?
What happens if one doesn’t follow the guidelines?
What taxation rules apply to gaming and SMS?
What laws apply to wholesale SMS?
What are the guidelines for good SMS practice?
How to send Hybrid Messages
I am not receiving push messages
How much does a push message cost?
What are the advantages of push over SMS?
What is the Notifire APPKEY?
How to connect your app to the Hybrid platform
How do I delete my app from the App Manager?
Can I receive a callback on my own URL with every app registration?
Can I see how many user have verified their phone number?
How do I get my Android Server API Key?
How do I create a push certificate for iOS?
What happens when I switch to a new phone?
What is the difference between a notification and a push?
Will I receive messages as SMS when I delete the app?
CERTA Platform features & Throughput
How to start sending CERTA Push messages?
What functionality is offered in the online platform?
Is it possible to send out messages to a segmented group of recipients?
How reliable are push messages?
What kind of reports or analytics can we offer our customers?
Is it possible to send automated campaigns depending on a specific behavior?
What is the difference between Hybrid Messaging and Push?
How to receive replies on your Mail SMS
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