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How to use templates?

Templates can be used to store messages that are persistent and can be send with the click of a button.

Create a template

You can create a template simply by starting a new Message in the app Send messages How to use templates? | CM Help Center

Prepare the message as you would have done sending a regular message, but make sure you select the "Save as Template" option. How to use templates? | CM Help Center

You can prepare templates to groups. Changes in groups will also be reflected in the templates. So if you send the template, the contacts that are in a group at that moment will receive the messages.

Send a template

Sending a template can be done easily by clicking the "Send Now" button (b). Templated messages are displayed on the "Send Messages"-page, and you can filter them using dropdown menu (a). How to use templates? | CM Help Center

Editing and deleting templates

You can edit and delete templates by using the pencil icon (to edit) or the cross icon (to delete). How to use templates? | CM Help Center

Last modified on 10/03/2017
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