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Supporting apps

Supporting apps tutorials

Messaging Log - How to setup filters
Messaging Log - Find out how much you've spent
Messaging Log - How To Export Incoming Messages
Messaging Log - How To Export Sent Messages
Address Book - How To Manage Unsubcribes
Address Book - How To Prepare An Excel File
Address Book - How To Send From Excel
Address Book - How To Format Phone Numbers In Excel

Address Book

How to add many contacts to your group
Opt-out Management - How it works?
Opt-out Management - What is it?
Is it possible to edit a contact and edit this single contact in every group?
Is it possible to delete 1 contact out of all lists?
How do I add 1 contact into multiple lists?
Address Book instruction visual
What is the difference between a marketing group and a contact group?
How to get the right international phone number format
How to add a single contact
Address book introduction guide
How can I add and manage contacts and groups in my address book?
What is the right phone number format?
I get the notification 'unmatched column'

Data

Introduction guide CM DATA
How do I gain insight into my profiles
How do I create a new segment?
Can I Export a segment?
How can I make a new chart?
How can I edit a chart in the dashboard
Where can I find the DATA app?
How to insert events via the API

Messaging analytics

Messaging analytics introduction guide

Messaging gateway

Where can I find my product token?
How to setup actions in received messages
How can I enable replies to my messages?

Messaging log

What does the status of my message mean?
How long will messages be visible in messaging log?
Messaging log introduction guide
How to select a time interval in Messaging log
How to filter messages in Messaging log
How to export Messaging log results
How to get insights in your messaging costs
How to reply/resend messages from Messaging log
How do I search in multi-part messages?

Voice Analytics

How do I get access to the Voice Analytics?
What is a CDR, and where can I get it?
If I have multiple SIP trunks, how can I identify them on my CDR?

Integrations

How to get started with CM.com on Zapier?
How to send CM.com SMS on Zapier
How to Send Voice (Text to Speech) Call on Zapier