How to filter messages in Messaging log

Within Messaging log you can filter messages so you only see the messages that are relevant for your query.

This can be done in two ways:

  1. Via the Filter section
  2. Via Shortcuts

Filter section

When in Messaging log, press the big Filter button.

How to filter messages in Messaging log | CM Help Center

  • Campaign: Only show results of a specific campaign

  • From / Shortcode: Only show results from a specific Sender ID

  • To / Recipient: Only show messages sent to a specific recipeint

  • Channel: Only show SMS or Push

  • Display: Number of messages shown per page

  • Direction: Only show Outgoing/Message Terminated (MT) or Incoming/Message originated (MO)

  • Status: Only show messages with a specific status

  • Message: Only show messages that have certain specific text in its body.

Shortcuts You can also quickly filter on certain values by clicking on a recipient's phone number for example. This will only show the messages to that recipient. This works for the values:

  • Status
  • From
  • To
  • Channel
  • Conversion
Last modified on :24/10/2018
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