Is the CM Voice platform geo redundant?
Can I have multiple SIP Trunks?
What are CC and CPS limits, and what they used for?
How do I authenticate when setting up calls through a CM SIP Trunk?
Can I still connect when my system does not support REGISTER or DIGEST AUTH?
What is a CLI?
Do I always have to send a valid CLI with a call?
What phone number formats are supported?
How do I send calls anonymously?
Which audio codecs are supported?
Which session interval timer should I use?
Why and when is a SIP account banned?
Are calls supported via UDP & TCP?
Is the T.38 Fax protocol supported
Rules & regulations for making outgoing calls
Hong Kong (+852)
New Zealand (+64)
South Africa (+27)
United Arabic Emirates (+971)
Call rates and billing
Which calls are surcharged with special rates?
How is SIP Trunking billed?
How are calls to premium numbers billed?
How are calls to EU countries with a non-EU CLI billed?
Call Detail Records & Analytics
How do I get access to the Voice Analytics?
What is a CDR, and where can I get it?
If I have multiple SIP trunks, how can I identify them on my CDR?
Request process NL 088 and 0800 numbers
Can I port my existing numbers to CM?
Does CM support inbound numbers?
Incoming calls to my numbers are not working
Can I use a mobile number as CLI?
Voice Management app
How to blacklist or whitelist destinations
How to create a SIP account
How to request new numbers
How to retrieve CDR’s
How to configure a back-up trunk
How do I get access to the Voice API?
Does the Voice API have Voicemail/Answering machine detection?
In what format should I add the recipient's phone numbers?
How do I send a voice campaign?
Any tips & tricks to optimize my campaign?
How do I check the results of my campaign?
Can I schedule a campaign?
Can I delete or edit a schedule campaign?
What is the cost of a voice message?
Can I manage my previously uploaded audio file?
Can I use my SMS prepaid credit to send a voice campaign?
Which audio formats are supported?