To send SMS messages to Mexico, use the international prefix +52. CM has indirect access to a live MNP database of Mexico and a one-hop connection to all Mexican operators. Use CM's platform for all your SMS services, SMS marketing campaigns, SMS alerts and SMS voting in Mexico. Contact our sales department for more information about SMS messaging regulations and restrictions in Mexico.
Alphanumeric senders are supported in Mexico. You can send SMS with a name/letters as the sender.
The mobile networks in Mexico all use the GSM character set. Unicode and binaire messages are not supported. Concatenated SMS are supported but not guaranteed in Mexico.
Two Way Messaging can be configured in Mexico with long codes or shared and dedicated short codes.
Most Mexican operators don't support DLR except Movistar but those are still unreliable. Therefore most messages will appear to be Accepted or Expired in our logging.
Direct routing: opt-in required and delivery is through a shared short code. Please contact email@example.com to verify your content and nature of the service. Indirect routing: Sender will be changed to a random numeric sender. Maximal message length is 150 chars.
Another common problem when sending SMS to Mexico is the format of the phone number. When calling or texting from outside of Mexico a leading 1 (+52(1)xxx xxx xxxx) is needed for success. However, when delivering SMS directly to Mexican operators the prefix should be omitted. CM's system will attempt to deliver any format and may change the number if needed.
Gambling, political, religious and adult content are forbidden in Mexico and there are restrictions that prevent abuse (spam, phishing, etc).