All WhatsApp accounts require a verified Facebook Business account in order to be able to use WhatsApp Business messaging.
There are several reasons and benefits to this:
What a verified account does not entitle you to:
The business has to initiate the verification by itself, by choosing Business Settings in their Facebook Business account and choosing Security Center.
Fill out information about your business and attach documents when prompted. This information is only for Facebook, consumers will not see it. To see which types of documents are accepted, follow this link: https://www.facebook.com/business/help/2058515294227817?id=180505742745347
You need to verify your contact information via phone or business email.
Once completed, you will receive a message confirming the submission of business information.
The submission status will be reflected in Business Verification card located in Security Center. When the Facebook team completes verification, you will receive a notification and the status will change to “Verified.”
Once your verification is completed and afer you have approved the Messaging-on-behalf-of request, your WhatsApp business profile can be created by CM.com employees.