How do I create a WhatsApp message template?

In order to initiate a conversation with a consumer using WhatsApp, you need to create a template and have your messaging approved by WhatsApp.

Message templates can be requested in the WhatsApp section of the Channels app, once you have requested a WhatsApp for Business channel. Initially your channel will have a limit of 1000 templates per day but this will rise as you make more use of it.

We have created a detailed user guide to walk you through the various steps.

Last modified on: 09/09/2019
Was this article helpful?