What content can I share with customers over WhatsApp Business?

WhatsApp Business supports rich media, meaning you can share images, audio, video and geolocations . In this, customers can send any of these types of media, where businesses can only send images and audio. As WhatsApp Business is intended as a customer service channel, sending advertising, marketing and promotional messages are prohibited. For further information on the commerce policy, please click here.

Last modified on :07/03/2019
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