How to create Discount Codes

Discount codes are often used for special promotional purposes. Read more about what to do with discount codes in the article Discount Codes: How does it work .

This article gives a step-by-step explanation on how easy it is to set up your own discount code campaign.

  1. Select the Discount campaigns tab
  2. Select the event you want to create a campaign for in the dropdown menu
  3. Click on the + icon at the top right to start the campaign wizard.

Step 1: Add campaign
Fill in the following information:

  • Campaign name: Enter the name for the campaign
  • Expiration date: By default the validity of a discount code expires after the event. If you have a specific end date for the campaign you can enter it
  • Discount type: Indicate here whether you want to give discount on one or more tickets or on order level
  • Number of discount codes: Enter the number of codes you want to use for the campaign
  • Number of times to use: Indicates how often a unique code can be used. For example: when you enter the number 2, you can place an order twice with a discount code.
    When you have gone through these steps proceed to step 2.

How to create Discount Codes | CM Help Center



Step 2a: Discount on orders
In this step, fill in the amount of discount given.

Step 2b: Discount per ticket
Fill in the following information:

  • In this step select the tickets for which you want to give a discount
  • Give per ticket type the discount amount
  • Indicate per ticket how often the code has discount on the ticket, per order. (Example: if you enter 5 and the ticket buyer orders 8 Tickets of the specific ticket, the discount is only given on the first 5 products)
    Once you have completed these steps you can proceed to step 3.


Step 3: Overview
In this step an overview of the order is shown. If this is correct you can save the campaign by clicking on Save. The desired number of codes will be downloaded directly in Excel format.

Last modified on :04/12/2018
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