What do I need to know about SMS
How to get started
Basic SMS: Send app
Advanced SMS: SMS Campaigns
MailSMS: SMS via Email?
How can I receive replies on Mail SMS?
Inbound SMS: Received app
How can I change the interface language?
Accounts and Payments
How can I add new users?
Can I change my personal details?
Can I create sub accounts?
How can I manage users?
Is there an expiration date for my credit?
How can I login to my CM dashboard?
Can I test before purchase?
How to Pay / Topup
Is there a minimum top up required?
What are the benefits of a postpaid and a prepaid account?
Will I still be charged for failed SMS?
What happen when I get banned or suspended? Will I get a refund?
What will happen when sending spam?
When will my account get banned?
I see different prices per operator for one single country, which price applies to me?
How do I enable Two-Factor Authentication (2FA)?
Will I be notified if my balance is low?
I would like to become a reseller, will I get a fixed price?
Which VAT do I have to pay?
How can I make sure that I always have enough credit on my account?
How can I use Status Reports?
How long is a single SMS message body?
Are there restrictions for SMS messages?
How to send special characters
Can I choose the time that SMS messages will be sent?
What is a Sender ID and what type of Sender ID's are possible?
How to setup your own Sender ID / Name
Is it possible to send concatenated SMS messages?
Can I send an SMS to a landline?
Delivery time for SMS
Are messages fully white labelled?
What causes a delay in delivering SMS messages?
Why are my SMS messages not delivered?
How long is an SMS valid before it gets status undeliverable?
What will happen after 100 seconds if the SMS is still not delivered?
What is the coverage of the network?
How can I connect Telegram to CM Customer Contact?
How can I connect Facebook Messenger to CM Customer Contact?
How can I connect Twitter to CM Customer Contact?
SMS Campaigns: How to send a Campaign
How to personalise an SMS
How to track Clicks
Google analytics tracking
Can I test an SMS Campaign before sending?
How to upload a (personalised) group
Why is there an opt-out function?
How do I open a .CSV-file in Excel?
When I schedule my campaign, which timezone is selected by default?
Is it possible to send automated campaigns depending on a specific behavior?
How do I send Emoji?
How to send via Send
Why can I only send test messages?
How can I create templates?
How can I add and manage contacts and groups in my address book?
How do I format international phone numbers?
How to send Emails
How to use Email Campaigns
How to make a template Email
How to send out an Email
How to add an Email list
How to check my Email statistics
How do I create a Push Certificate for iOS?
How much does a Push message cost?
How reliable are Push messages?
What are the advantages of Push over SMS?
CERTA Platform Features & Throughput
How can I start sending CERTA Push messages?
How can I send Hybrid Messages?
What is Hybrid Messaging?
How can I connect my App to the Hybrid Platform?
Why am I not receiving Push messages?
APP Message type
How do I get my Android Server API Key?
Can I receive a callback on my own URL with every app registration?
Will I receive messages as SMS when I delete the app?
How do I delete my app from the App Manager?
What is the difference between a notification and a Push message?
Is it possible to send out messages to a segmented group of recipients?
What is the Notifire APPKEY?
How can I send SMS Messages using the HTTPS API?
What are the default SMPP connection parameters?
How can I send SMS messages using an SMPP connection?
Where can I find the OTP API?
PHP SSL Connect error
What are the guidelines for SMS in Belgium?
What happens if I don't follow the guidelines in Belgium?
What are the guidelines for billing in Belgium?
What laws apply to wholesale SMS in Belgium?
What taxation rules apply to gaming and SMS in Belgium?
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